If your item is a presale item. It is YOUR responsibility to keep track of the manufacturers release date. If it changes, NO WORRIES!! It must be assumed that small dings and dents to exterior cardboard packaging will occur and we deter buyers looking for graded quality exterior packaging of our products. It is not acceptable to open a case as “item not as described” or “item damaged” for items that have but are not limited to: small breaks in exterior sealing so long as the inner card wrappings are still sealed. Items that have not been opened with complaints of small tears of exterior plastic, dents/creases in exterior cardboard, small tears or rips of exterior packaging. CANCELLATIONS: As a general rule. We do not accept cancellations, especially of preorders. WE WILL ONLY RESPOND TO OUR BUYERS THROUGH THE. OPENING OF A CASE. WE WILL ALWAYS RESPOND TO A CASE AND WILL ALWAYS MAKE OUR BEST EFFORT TO TAKE CARE OF YOU. WE DO NOT CATER TO BUYERS LOOKING FOR IMMACULATE EXTERIOR PLASTIC/ PACKAGING CONDITION. Product is brand new/factory sealed. Minor imperfections in shrink wrap and product packaging may occur and does not qualify for a replacement. Our products are meant to be opened.